Another pick-up

A bigger one this time, but from much closer to home, from Leroy Merlin in Chancelade to the west of Périgueux. As last time when I picked up the interior doors for my house from there, I decided that the best course of action was to hire a van from Leclerc at Trelissac, and just as well that I did because the whole pallet, that fitted nicely inside the van, must have been well over 800 kg in weight with the tiles alone coming in at just under 700 kg. My car would never have taken the load!

After my experience last week-end when picking up 6 cartons of tiles from Biganos and one of them was damaged, I thought that as there were 36 this time that I couldn’t check because they were wrapped on a pallet, it’d be a good idea to take a close look and some photographs before I left the warehouse.

As shown above, several cartons looked a bit suspicious and were worth having pictures of in advance of unpacking them. I found one more while I was unloading them, that someone had stepped on for goodness sake, although as far as I could tell the contents were undamaged.

But a couple or cartons weren’t so lucky as the next few shots show.

Here they are after I’d set them to one side while I carefully unloaded and stacked the rest on the floor of bedroom three.

The next shot shows the polystyrene coving (‘moulure’) that I’ll be putting up around all the tops of the walls throughout the whole house (50 x 2 metre lengths) and the plinths that will eventually go around the bottoms of the bedroom walls after I’ve laid the laminate floors. I put those in bedroom one.

And here’s the floor of bedroom three as the volume of stuff being stored in there gradually grows. I want to get the interior doors in there as soon as I can as well so I know they’ll be safely indoors, but I’ll need to get some help because when I carried them all down to the ‘tonnelle’ where they now are I strained my elbow which still hasn’t fully recovered.

Here’s some bright news to finish off . I sent a message to Leroy Merlin with a couple of photos showing the two damaged cartons of tiles. Within about 5 minutes my phone rang and a lady from SAV (‘Service Après Vente’, after-sales service) told me that if I’d like to pop back to the store they’ll either replace them or refund me. Now that’s what I call excellent customer service!