What can I say? I made a mistake in my last post when I said that I’ve ordered the e-bike that I want for 938€. When I looked more closely at the order I’d placed I realised that what I’d ordered was a single motor 1000W model rather than the twin motor 2000W that I wanted.
It was an easy mistake to make because the Chinese sellers’ ads show a range of models of different specs and prices on the Aliexpress web site but all under the main heading and/or description of the highest spec one.
When you click on the model/colour combination that you are interested in only a sub-heading in small type actually changes, as shown in the following screen shot taken from the seller’s web site of the model that I’d placed an order for.
I realised soon afterwards when I had time to look at things more closely that I’d made a mistake and should have ordered the twin motor, 2000W model shown below, which was more expensive obviously.
One of the things to note is that the two bikes in the above images are not of the same brand – the cross-bar is a dead giveaway. I’ve found that the Chinese e-bike sellers on Aliexpress are very cavalier with the images that they post on their web pages but I don’t know if they or Aliexpress are responsible for just putting up any image that’s close to what they are selling because they know that under the skin they are all the same bikes and come out of the same factory.
As soon as I realised that I’d made a mistake I messaged the seller on the Aliexpress web site in order to ensure that the order was not progressed, let alone sent out. My initial message was sent yesterday and as a result I got into a live interchange today on the Aliexpress messaging system. Here are the interchanges that I’ve copied and pasted directly from our conversation.
Me:
Hello, I think I have purchased a single motor bike. This is not what I want. Please do not send this order . I will have to cancel. I need a 2 motor 2000W bike. Thank you. Please confirm you are not sending this order.
Seller:
2000W bicycle with 2 Motors is more expensive
Me:
Yes, I know. I made a mistake when I placed the order. The bike I want I think is 1298€. Need to pay difference by Paypal.
Seller:
But the 2000W one is out of stock. The price of the other 2000W is very high. It requires 1488 euros.
Me:
No that’s beyond my budget. I reluctantly suggest that the order is therefore cancelled and I reorder when the 1298€ bike is back in stock.
Seller:
There is a 1398 euro bicycle, but it takes 45 days to wait
Me:
No, still too high.
Seller:
Do you need 1000W now?
Me:
No please cancel that order. It was my mistake. I want 2 motor 2000W
Seller:
I sent 1000W before, then you have to pay 140 euros for intercepting express delivery
Me:
No, I told you before you had a chance to send. Paypal will see the timing of the messages and will refund anyway. Please do not behave badly as I will still buy from you when you have the bike I want. Otherwise I will not. Aliexpress also allow free return if the bike I cancelled is delivered. Then I will receive the full refund. Please think carefully before you do the wrong thing.
Seller:
OK
Me:
OK, let us work this out sensibly. How long before the 1298€ 200W LaFly is available? I mean 2000W of course
Seller:
It takes 40-50 days, but it is an upgraded version
Me:
In what way?
Seller:
Lafly, which arrived at the European warehouse 50 days later, is an upgraded version. It will be upgraded to this
Seller:
Upgraded to double shoulder front fork and double suspension.
Me:
OK but the big question is the price…
Seller:
The price is already the lowest 1398 euros. Look, the price is 1598 (the next image is of the comparable current model on the seller’s web site)
Seller:
If you are willing to wait for Lafly’s upgraded bike, its price is 1398
Me:
I see what you are saying. Can we agree a price of 1350€??
Seller:
The price is 1378 euros, the lowest
Me:
Come on, you are pushing too much. 1360€ and we have a deal. Don’t forget you are asking me to wait for 50 days!!
Seller:
OK
Me:
OK let’s do it
Seller:
OK
The seller then posted a link on the Aliexpress web site for the difference between the 938€ that I’d paid against my original order and the cost of the new bike (1360€) with two 1000W motors, a 48V 23AH battery and front and rear suspension.
Me:
OK I’ve paid the difference. So we can confirm this is for the Lafly upgrade 2 motor 2000W with front and rear suspension, right?
Seller:
yes
Me:
Thank you. I look forward very much to receiving it as soon as possible.
Seller:
I will contact you in 50 days
Me:
OK I guess I’ll just have to be patient
Seller:
yes, wish you a wonderful day
So how have things worked out? Apart from the delay in receiving my bike, I think pretty well. The bike that I wanted to change my order for (1298€) which the seller now says is out of stock is a mid-range model with non-lockable front suspension and no rear suspension. The upgraded model that I’ve now ordered for 1360€ has both and the Keteles factory web site (I think Keteles manufactures all these bikes under different brand names) is currently showing it for 1699€.
This is higher than other independent sellers are advertising it for but obviously Keteles would not be looking to undercut them as they are the ones bringing in the great majority of their sales. So I think that the price I’ve got (1360€) is pretty good.
In conclusion, today I found the same bike that I told the seller I’d pay 1298€ for (two motors, 2000W, 48V 23 AH battery but no rear suspension) on the CDiscount web site here in France – for 1278€, ie at a lower price if it includes delivery. So if I’d ordered from them, all of the above saga could probably have been avoided.
I was surprised to find the ad as I’ve been doing lots of internet searches, so I think that Cdiscount has only just put the bike on their web site in the last few hours if I’m correct.
But on the other hand, I’ll be getting a higher spec bike for only 82€ more rather than the 200€ or so that it usually costs for the ‘extras’ that I’ll be getting and I’m happy with that. That’s if in the meantime Cdiscount don’t start selling the upgraded model for a lower price than the 1360€ that I’ve agreed with the Chinese seller. You never know, do you 😕